A refund is made against the payment, from the order it belongs to. You can return all of it or part of it. Before you start Find the order. It is in the orders list, or through order search if it ha…

En återbetalning görs mot betalningen, från den order den tillhör. Du kan återbetala allt eller delar av det. Innan du börjar Hitta ordern. Den finns i orderlistan, eller via ordersökning om den har …

En refusjon gjøres mot betalingen, fra ordren den tilhører. Du kan returnere alt eller deler av det. Før du begynner Finn ordren. Den er i ordrelinjen, eller via ordresøk hvis den er lukket. For en k…

En refundering foretages mod betalingen fra den ordre, den tilhører. Du kan returnere det hele eller en del af det. Før du starter Find ordren. Den er på ordrelinjen eller via ordresøgning, hvis den …

Eine Rückerstattung wird gegen die Zahlung aus der Bestellung, zu der sie gehört, vorgenommen. Sie können alles oder einen Teil davon zurückgeben. Bevor Sie beginnen Finden Sie die Bestellung. Sie be…

An order is outlined in red, or says something you do not expect. This explains what the till is telling you and what to do about it. The red frame means money is outstanding An order with a red dashe…

Open the group Shop → Settings → Receipt configuration. The settings sit in three groups: Printing, Email and download and Message. Switches save as soon as you change them. The message field shows S…

A customer comes back about something they bought - a refund, a receipt, a question about what they were charged. All of it starts with finding the order. Today's orders are already in front of you Ta…

A discount can come off the whole bill, off particular items, or from a code the customer has. All three start the same way, from the basket. Before you start The basket has what the customer is buyi…

A table wants to pay separately. The till can divide the bill into equal parts, or by who had what, and then take each share as its own payment. Before you start - the order has been placed. 1. Open t…

Åpne gruppen Shop → Settings (Innstillinger) → Receipt configuration (Kvitteringskonfigurasjon). Innstillingene er delt inn i tre grupper: Printing (Utskrift), Email and download (E-post og nedlastin…

Two numbers that should agree do not. Usually they are answering different questions, and the first job is to work out which two you are holding. What each figure actually covers Figure Covers Chan…

A customer can settle one bill in more than one way - part on a card, the rest in cash, or a voucher towards the total with the balance paid another way. The till handles this by taking each payment a…

When your shop is connected to an accounting system, each day's takings are posted across as an entry. Sync history shows whether that actually happened. You need an accounting system connected first …

A placed order is not finished with. Until it is closed you can add to it, take payment for it, mark it ready, or reopen it - all from the orders list. Before you start The order has been placed. See…

Money leaves the drawer for reasons that are not sales: paying a supplier in cash, taking the day's takings to the safe, or paying money onto a customer's card. Recording each one is what keeps the dr…

Penger forlater skuffen av årsaker som ikke er salg: betale en leverandør kontant, ta dagens inntekter til safen, eller betale penger til en kundes kort. Registrering av hver enkelt er det som holder …

Penge forlader skuffen af årsager, der ikke er salg: betaling af en leverandør kontant, at tage dagens indtægter til pengeskabet eller at sætte penge ind på en kundes kort. Registrering af hver enkelt…

Pengar lämnar kassan av andra skäl än försäljning: att betala en leverantör kontant, ta dagens intäkter till kassaskåpet eller betala pengar till en kunds kort. Att registrera varje transaktion är det…

Geld verlässt die Kasse aus anderen Gründen als Verkäufen: Bezahlung eines Lieferanten in bar, Einzahlung der Tageseinnahmen in den Safe oder Auszahlung von Geld auf die Karte eines Kunden. Die Aufzei…