Find an order

A customer comes back about something they bought - a refund, a receipt, a question
about what they were charged. All of it starts with finding the order.

Today's orders are already in front of you

Tap Orders on the home screen. Today's orders are listed, newest first, each
showing its number, its type, what is in it, the total, and whether it is paid.

That list answers most questions on its own. A customer who bought ten minutes ago is
near the top.

Search for anything older

Tap Search for order at the top of the orders list.

The order number is the surest way in - it is printed on the receipt, so a customer
holding one can read it to you.

When you have it

The card carries the everyday actions: Pay to take money still owed, Add to put
something on it, and Ready to mark it done. Tap the order itself to open it; that is
where Print reprints the receipt.
Refunds are covered in Refund a payment.

If you cannot find it