Make a table bookable

For restaurants taking table bookings. For appointments with a person, see Make
a staff member bookable
.

Before you start

  • The table exists, is saved, and is in a section. See Set up tables and the floor plan.

1. Open the table

Open Shop → Tables. On the Floor plan, double-click the table. Edit table opens.

The floor plan

2. Turn on Bookable

Switch on Bookable. It saves straight away, and the text beside it changes to
Guests can reserve this table online. The booking settings appear below it.

A table's settings, with Bookable on

3. Set the table's booking settings

Setting What it decides
Deposit amount Charged upfront to confirm a booking
Slot duration Length of each booking slot, 1h to 3h
Slot interval Time between available start times, 15m to 1h
Buffer before Reserved time before each booking
Buffer after Reserved time after each booking
Min lead time How far in advance guests must book
Cancellation cutoff How long before the start time guests can cancel
Max parallel bookings How many bookings the table takes at the same time
Arrival offset How late a guest can arrive before the slot is released
Availability hours When the table accepts bookings each day

These are per table, so a small table that turns quickly and a large table held for
the evening each get their own.

Seats decides the party sizes it is offered for, and Section which area it
belongs to.

Select Save. You are taken back to the floor plan.

What guests see

Bookable tables are offered at your booking link. See Let customers book online.

If something goes wrong

What you see What to do
The table is not offered online Check Bookable is on and Status is Active
No Bookable switch The table is new. Save it first, then open it again
Bookable is on but no booking settings show Put the table in a section, save, and open it again
Couldn't load the booking settings Select Try again
Bookings are too long or too short Change Slot duration on that table
Tables are booked back to back Set Buffer after
A large party cannot book Seats is lower than the party size
Guests book too close to the time Raise Min lead time