Clear the order list at the end of the day

Last updated 14 Oct 2026

By closing time the order list has a tail of orders nobody will come back for: paid
ones still sitting open, and unpaid ones that were never collected. The Actions
menu deals with them in one go instead of one at a time.

Before you start - service has finished.

1. Open Actions

On the orders list, tap Actions.

The orders list with Actions outlined

The Actions menu open

2. Pick an action

Tap the one you want. For the last two, the till asks you to confirm - tap YES.

Action What happens
Show my orders Filters the list to your own orders. Changes nothing
Close all paid orders Closes every order that is fully paid. The money is already in
Mark all orders as pay later Parks what is unpaid, so it survives into tomorrow - see Park an order and take payment later
Cancel all unpaid orders Cancels them. Nothing was collected, so nothing is refunded

Park or cancel?

This is the decision that matters, and it is about whether the money is still coming.

  • A tab someone will settle tomorrow - park it. Cancelling loses what they owe.
  • An order nobody collected - cancel it. Parking it moves a fiction into tomorrow
    and it will still be there next week.

Cancel all unpaid orders acts on every unpaid order, not the one you were
looking at. Check the list before using it - a parked order belonging to a customer who is
coming back is unpaid too.

Do this before the end-of-day process

Clearing the list is tidying, not closing. The figures are settled by the end-of-day
process and the Z report, and those are easier to read when the list is not full of
orders that were never going anywhere. See Close the shop with an X or Z report.